Chapter 2 – Business Analysis Key Concepts


Chapter 2 – Business Analysis Key Concepts



Q-1 What is BACCM?
Ans: Business Analysis Core Concept Model (BACCM) is a set of 6 concepts which broadly defines the business analysis practice. These concepts have a common meaning to all business analysts irrespective of their perspective, industry, methodology and level in the organization. The concepts are defined below:

Concept
Description
1.      Change: 
It is an act of transformation. Change leads to improved performance of an organization. The improvements are deliberate and controlled through business analysis techniques.
2.      Need     

Business Analysis work begins with needs and needs always guide Business Analyst work. A Need (like a solution and value) is an experience that a stakeholder has, and not a thing.
3.      Solution:       

Solutions satisfy a need by creating value. Solutions may not be tangible, but they are always a combination of a stakeholder experience of value and a thing the value is associated with.
4.      Stakeholder

A stakeholder is an individual or group who can influence the project or can get influenced by the project as a user. The stakeholders can be from the customer organization, the solution provider or an external organization.
5.      Value
 It is the importance or significance of a thing. An organization has a need as it foresees business value by addressing the need. The business value is an anticipated outcome of implementing a solution.
6.      Context:       
The situations that influence and assist in understanding a Change. Changes occur in a context—those parts of the environment that are relevant to the change. Context refers to specific background, budget, timelines, organizational structure, that may influence the solution implementation.  Context may decide the specific solution to be appropriate for an organization.

Q-2 What are some important key terms in business analysis?
Ans: Business Analysis Information: It is the broad set of information used by business analysts for analyzing, transforming and reporting. This information can be of any type which can be further used as an input or output for the analysis work.

Design: Design is how new features and functions will be incorporated into a solution, plus 
maintaining existing requirements that should be kept in the new solution.

Organization: An organization is an entity where many people work under management of a single person or board. Everybody works to accomplish some common goals or objectives.

Plan: A plan is an idea of future course of action aimed at achieving specific goals or objectives within a period.

Risk: A risk is any uncertain event that might affect your business analysis effort through its impact on the outcome.

Requirement: A requirement a statement provided by a stakeholder about what they believe they need to respond to a specific business need.

Q-3 Identify types of requirements that assist business analyst.
Ans: The requirements in business analysis are classified as following:
Business Requirements: The statement of goals, objectives and outcomes which describes the reason for making changes. They are applicable to whole enterprise.

Stakeholder Requirements: They are a bridge between business and solution requirements. They focus on achieving business requirements by describing the needs of stakeholders that must be fulfilled.

Solution Requirements: They are detailed statements explaining the capabilities and qualities of a solution which meets the requirements of stakeholders.

Transition Requirements: They are of temporary nature illustrating the capabilities and conditions that a solution must have to facilitate transition from current state to future state.

Q-4 Describe different stakeholders of an organization?
Ans: Business Analyst: Business analysts performs analysis work for an organization. It also guides businesses for improving products, services and software through data analysis.

Customer: Customer is an individual/business who is the user of services provided by an enterprise.

Project Manager: Project Managers are responsible for planning, executing a project. They perform every required task for the success of a project.

Supplier: This stakeholder provides a product or service to another entity.

Sponsor: Sponsors have a responsibility of determining a business need and developing a solution for that need. They identify the work to be performed, control the budget and the scope for the initiative.

Q-5 What is the distinction between requirements and designs in the context of business analysis?
Ans: Business Requirements
 are issues or opportunities that allow the company to generate revenue by implementing the project. Project design requirements are functional and user requirements for the project. Business requirements are based on customer needs whereas design requirements are based on technical and other considerations. To illustrate, a business requirement could be “reducing the time by customer service help desk executives taken to search for customer database to five seconds" whereas design requirements could be “having a highly visible red button for search". The correct identification of business requirement and design requirement takes place during the requirements analysis stage, which involves analyzing and reconciling the needs and requirements of various stakeholders into the project design.

Posted By: Navdeep Kaur Sran

Comments


  1. Understanding the six core concepts of the business practice is critical for any business analyst when executing any project. The most important thing to note that every concept has the equal position in the process which can not be ignored.
    I think no matter how many roles and tasks described in a job description, which may sometimes confuse business analyst, sticking to the above key terms are extremely helpful for business analyst.
    Collecting requirements are indispensable task of a business analyst when joining a project. Each requirements play necessary parts in the project which support a business analyst in other stages.
    It is important to distinguish between requirements and designs in business analysis. These two concepts may sometimes confuse business analysts which leads to the uncertainty in responsibilities within the project team.

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  2. BACCM model has introduced the world of business analyst, the famous triple constraints (Time,Scope and cost) that can revolutionized the project management world. BACCM model not only provided the famous triple constraints but also it empowers the business analyst in their day to day tasks to ask basic but powerful questions at every stage of business analysis work.Neither one of the six concept that a BACCM model have is complete without others.In order to make a strong business analysis a continuous and overall evaluation of these six core concepts is recommended.

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  3. The Business Analyst Core Concept Model can be used to:
    1. communicate about business analysis with a common terminology that all the stakeholders in an organization can understand
    2. analyzing the business in a better way
    3. clearly describing the profession and role of a business analyst
    All the six concepts in BACCM (Change, Need, Solution, Value, Stakeholder and Context) are inter-related and have equal significance. These concepts are the key to understand the type of information analyzed and managed by a business analyst.

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