Chapter 1: INTRODUCTION

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Chapter 1: INTRODUCTION

In this chapter, we will discuss some basic definition of business analysis and business analyst as well as giving an example of job description of TD Canada Trust Bank.
1. What is Business Analysis?
BABOK 3th edition described Business Analysis as “the practice of enabling change in an enterprise by defining needs and recommending solutions that deliver value to stakeholders. Business analysis enables an enterprise to articulate needs and the rationale for change, and to design and describe solutions that can deliver value”.
In general, Business analysis is a research discipline in which business needs are recognized and business problems tackled. Solutions often provide an element of software system development, but can also include process improvement, organizational change or strategic planning and policy growth. The final goal of this process is to distributing value to the stakeholders and the organizations.
2. What are the Common Business Analysis Techniques?
In order to get the best outcome as a business solution, business analysis techniques are used throughout the project. Here are some most commonly used techniques in the industries:
MOST (Mission, Objectives, Strategies and Tactics) – These are necessary elements should be identified because they allow business analysts to conduct a thorough internal analysis of what an organization is aiming to accomplish and how to address each issue.

PESTLE (Political, Economic, Sociological, Technological, Legal and Environmental) – Business analysts use the PESTLE model to analyze various external factors that might affect their business and decide how to resolve them.


SWOT (Strengths, Weaknesses, Opportunities and Threats) – The method of business analysis is used to identify areas of strength and weakness within a corporate structure, and to turn them into opportunities and challenges that can help determine the proper allocation of resources.






CATWOE (Customers, Actors, Transformation Process, World View, Owner and Environmental Constraints) – The method in business analysis defines the main parties and processes that may be influenced by any action the company is taking. This allows business analysts to assess thoroughly the impact of any proposed action under consideration.

3. Who is a Business Analyst?
Business Analyst are mentioned as “any person who performs business analysis tasks described in the BABOK Guide, no matter their job title or organizational role”. This means it is not just about the title business analyst, it is about what a business analyst does.
To be more specific, a business analyst works with stakeholders to help facilitate solution when a business needs to solve a current or future problem. Business analysts aren’t limited to one task or activity.
4. What skills and knowledge are Business Analyst supposed to have?
When performing business analysis, business analysts need to be equally proficient in several skills so they can apply at different times. These are skills expected at a business analyst:
  • Outstanding communication
  • Detailed research, analysis, and recording
  • Time management and information organization
  • The ability to see big picture
  • Customer-focused and value-driven perspective
  • A large BA toolkit
  • Flexibility

With a business analyst, studying new knowledge and technology are likely a must because it is never enough. There is some basic knowledge a business analyst must acquire first:
  • Getting to know the IIBA BABOK
  • Pursuing Business Analysis Certification such as certification of competency in business analysis (CCBA), certified business analysis professional (CBAP).
  • B2T Training course.

5. How is a Business Analyst described at TD Bank?
According to TD Bank current job description, they are looking for co-op business system analyst who:
   • Must have the basic knowledge of BA job by having enrolled in an undergraduate degree majoring in relevant technology programs, such as Computer Science, Engineering, Information Technology Management, Financial Analysis and Risk Management, Computing, etc.
• Programming experience
• Knowledge of Microsoft Office products (Excel, PowerPoint, Visio)
• Demonstrates leadership, ability to communicate big picture and demonstrate solutions
• Self-driven, able to program to task efficiently, adapt quickly to feedback
• Analytical thinking, able to see like a customer and develop solutions that meet a need or uncover a new opportunity
• Understanding of various system architecture types and how different systems may interact.
• Solid programing skills in JAVA, or JAVA Script, VBScript and/or Object-Oriented programming
• Good knowledge on Software Development Life Cycles
• Good knowledge on Software Testing Methodologies
• Java/J2EE, Java Script, Web Services (Soap and Rest), Oracle
The following would be considered an asset, but not required:
• Experience with AngularJS, Rest API, jBMP

Writer: Kim Le

Comments

  1. Balpreet SinghJanuary 15, 2020 at 9:32 PM

    At TD bank Business analyst will have to work with numerous business and technology partners throughout the various project phases.At TD business analyst is the person who has to plan ,manage ,lead ,supervise end to end delivery of requirements throughout the life cycle of the project .Therefore,At TD a business analyst requires strong analytical,problem solving and leadership skills.Business analyst also have knowledge of different project management methodologies like waterfall and Agile practices.

    ReplyDelete
  2. Shaina LuthraJanuary 15, 2020 at 10:21 PM

    The role of a business analyst includes problem solving, decision making, analyzing product lines, business needs and requirements and the overall profitability of the business. The business analyst at TD bank also performs all these duties. TD bank also has various departments including both business and IT departments and Business Analyst serves as a bridge/link between these two departments. The business Analyst at TD bank is responsible for preparing technical reports by analyzing and summarizing information and trends. He also checks the progress of a project by publishing project reports, checking resource requirements and providing solutions to various problems.

    ReplyDelete
  3. Navdeep Kaur SranJanuary 16, 2020 at 7:36 PM

    The job of business analysts at TD bank is to work collaboratively with stakeholders including business, technology and finance partners to support project benefits and changes to business policies. They also have to support the documentation requirements.Their role is to manage fraud testing. They need to monitor the implementation of various policies to ensure benefits are achieved. They must identify critical success factors, develop mitigation strategies and communicate findings to the project team. Moreover, their job is to facilitate meetings and work sessions to ensure project objectives are being achieved.

    ReplyDelete

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